Delivery


At Dinky tot, we are committed to ensuring that your orders reach you in a timely and efficient manner. We understand that receiving your items quickly and safely is important, especially when preparing for school or nursery. Below you will find all the necessary information regarding our delivery policies.

Shipping Methods

  • Standard Shipping: Our standard shipping option is available for all orders. Expect delivery within 5-7 business days for local orders (Qatar) and 10-15 business days for international orders.
  • Express Shipping: Need your labels faster? Choose our express shipping option and receive your order within 2-3 business days for local deliveries and 5-7 business days internationally.

Shipping Costs
  • Local Orders: A flat rate of QAR 20 applies to all local orders under QAR 200. Orders above QAR 200 qualify for free standard shipping.
  • International Orders: Shipping costs for international orders vary based on the destination and package weight. Costs will be calculated at checkout.

Order Processing
  • - Orders are processed within 24-48 hours of receipt. Processing times do not include weekends or public holidays.
  • - Once processed, you will receive an order confirmation via email, followed by a shipment notification with tracking details.

Tracking Your Order
  • - A tracking number will be provided for all orders. You can use this number to track your shipment through our website or the shipping provider’s online tracking system.

Delivery Areas
  • - We proudly offer worldwide shipping. However, certain international locations might be subject to longer delivery times due to local customs processes.
  • - Please note that we are unable to ship to P.O. Box addresses.

Customs and Import Duties
  • - For international deliveries, your order may be subject to import duties and taxes, which are levied once a shipment reaches your country.
  • - You will be responsible for paying any such charges. Dinky tot has no control over these charges and cannot predict what they may be.

Missed or Failed Deliveries
  • If you are not available to take delivery of your order, the carrier will leave a notice card advising next steps to arrange redelivery.
  • We urge customers to provide accurate delivery information and instructions to facilitate a smooth delivery experience.


Returns and Exchanges

If you wish to return an item, please refer to our [Returns Policy] for detailed instructions and conditions.



Contact Us

If you have any questions about your order’s delivery, please contact our Customer Support team via [Contact Information].

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